Man leaning back in chair with pen in hand,attentively listening to woman across table

About
ProAct

We’re founded on a business model that delivers member, partner and client success.

From our start, we sought to distinguish ourselves among pharmacy benefit management companies. As an employee-owned company, we stand out not only for our business model but also for how that model benefits TPAs, brokers, clients and their members—we’re more agile when creating plans that match business needs and able to respond to our clients quickly. In other words, our more than 4,000 employee owners are all in, invested in your success.

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Our Competitive Difference

Brings Peace of Mind

You need a PBM that will be there for you long term. You also need a PBM that answers to you, not corporate shareholders. That’s what you get with employee-owned ProAct. Our business model makes it nearly impossible for us to be bought or sold so we’ll be here for you today and tomorrow as an extension of your team. We’re here to help 24/7/365.

Pharmacy benefit managers are expected to adjudicate claims and invoice clients, develop formularies and design clinical programs. However, those are table stakes. We strive to do more and be more.

That’s why we’re not just a vendor. We’re a partner who:

Listens, adapts and responds to your needs
Provides in-depth analysis
Makes recommendations in clinical and plan design
Offers flexible options

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High-touch Client Support

Leads to Decades of Growth

Establishing ourselves as a partner, backed by a company culture built around caring and responsiveness, has contributed to our ability to serve clients and members throughout the United States.

1999 -

ProAct incorporated as a company

2004 -

Opened ProAct Pharmacy Services

2008 -

Became 100% employee owned

2016 -

Implemented 24/7/365 "Help Desk" Call Center

2024 -

ProAct, Inc celebrated 25 years

2024 -

ProAct Pharmacy Services celebrated 20 years

We serve clients nationwide from our regional offices.

Pharmacist holding a paper and two medicine boxes in one hand and one medicine box in other

We Support Member Health

Through a Large Pharmacy Network

While we manage prescription drug dispensing through a national retail network of over 64,000 pharmacies in the United States, Puerto Rico, Guam and the Virgin Islands, our own mail order pharmacy also supports member health. ProAct Pharmacy Services is a wholly-owned subsidiary of ProAct.

Improving members’ health. Maximizing clients’ savings. We believe they go together. And, they are of utmost importance to us. That’s why we review each and every claim we process. This multifaceted approach engages members to adhere to healthcare directives and make more informed decisions.

AboutProAct

We’re founded on a business model that delivers member, partner and client success.

Our Competitive Difference

High-touch Client Support

We Support Member Health

About
ProAct